XMC4800 can't erase firmware update example

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cross mob
Not applicable
Hi,
I have bought the XMC4800 relax kit and I get the RAMCode never stops error when I try to erase the chip.


Erasing XMC4800-2048 via SWD-Interface@1000kHz
Erase Thread started.
Could not save file [Sample_DebugFlash.jlink]
Access is denied!
Device "XMC4800-2048" selected.
Performing XMC4500 connection sequence.
AP-IDR: 0x24770011, Type: AHB-AP
Found Cortex-M4 r0p1, Little endian.
FPUnit: 6 code (BP) slots and 2 literal slots
CoreSight components:
ROMTbl 0 @ E00FF000
ROMTbl 0 [0]: FFF0F000, CID: B105E00D, PID: 000BB00C SCS
ROMTbl 0 [1]: FFF02000, CID: B105E00D, PID: 003BB002 DWT
ROMTbl 0 [2]: FFF03000, CID: B105E00D, PID: 002BB003 FPB
ROMTbl 0 [3]: FFF01000, CID: B105E00D, PID: 003BB001 ITM
ROMTbl 0 [4]: FFF41000, CID: B105900D, PID: 000BB9A1 TPIU
ROMTbl 0 [5]: FFF42000, CID: B105900D, PID: 000BB925 ETM
Debugger initialized successfully.
Performing XMC4500 reset
Timeout while erasing chip, RAMCode did not respond in time
J-Link: Flash download: Total time needed: 10.411s (Prepare: 0.053s, Compare: 0.000s, Erase: 10.247s, Program: 0.000s, Verify: 0.000s, Restore: 0.110s)
Failed to restore target. RAMCode never stops
Erase Thread exited
Erase failed.



I was able to test the XMC4800_Relax_EtherCat_APP_Slave_SSC example with TwinCAT

Thank you
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Not applicable
I downloaded last version of JLink JLink_V630b and that fix my problem
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