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Thread: Umlaute are accepted in usernames for the forum, but not in the ticket system

  1. #1
    Johannes Droege
    Guest

    Umlaute are accepted in usernames for the forum, but not in the ticket system

    Hi,

    it seems that umlaute are accepted in usernames for the forum, but not in the ticket system.
    Or is there another reason i'm not able to log in.

    Kind regards,
    Johannes

  2. #2
    Hi,

    Thank you for the message. Apologize, you have been registered correctly with your username with Umlaut. But the next login will fail , due to this charset stuff utf-8/iso etc.
    We will check if we can improve it, in the meantime we have changed your login data, so that you can join today. Please accept our apologies for the inconvenience.

    We will send you by email the new userdata for the forum (singlesign-on @ Dave Ticket platform).

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